Commly

Privacy Policy

Effective: 1 May 2026

1. Data Controller

Commly is the data controller responsible for your personal data.

2. Data We Collect

We may collect the following types of data:

  • Account data such as email address and username
  • Content data including posts, messages, and uploads
  • Usage data such as interactions with the Platform
  • Payment records relating to subscriptions and transactions

3. How We Use Your Data

We use your data to:

  • operate and provide the Platform
  • manage accounts and communities
  • process payments
  • improve and secure our services
  • communicate with you about your account

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

  • Contract — to provide the Platform and services
  • Legitimate interests — to improve, secure, and operate the Platform
  • Legal obligations — where required by law

5. Data Sharing

We may share your data with:

  • service providers such as hosting, analytics, and infrastructure providers
  • payment processors
  • authorities where required by law

6. International Transfers

Your data may be processed outside the United Kingdom. Where this happens, we ensure appropriate safeguards are in place.

7. Data Retention

We retain personal data only for as long as necessary to provide our services and meet legal obligations.

8. Your Rights

You have rights under UK data protection law, including:

  • access to your personal data
  • correction of inaccurate data
  • deletion of your data
  • restriction or objection to processing

9. Cookies and Analytics

We use cookies and analytics tools (including Google Analytics) to understand usage and improve the Platform.

10. Communications

We send essential service-related messages and notifications. We do not currently send marketing emails.

11. Security

We take reasonable measures to protect your data, but no system is completely secure.

12. Changes to This Policy

We may update this policy from time to time.

13. Contact

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, or if you need assistance managing your privacy choices, please contact us via our website or platform.